Privacy Policy

Last Updated: 1/3/2025

Thank God It Heals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and purchase our products.

1. Information We Collect

We collect information you provide directly to us, such as when you make a purchase, sign up for our newsletter, or contact customer service. This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely through third-party providers)
  • Purchase history

We also collect information automatically through cookies and similar technologies, including your IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you regarding your purchases
  • Improve our website and customer experience
  • Send promotional communications (with your consent)
  • Respond to your inquiries and provide customer support

3. Sharing Your Information

We do not sell or rent your information to third parties. We may share your information with:

  • Service providers who assist in order fulfillment, payment processing, and website maintenance
  • Legal authorities if required by law

4. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. We use industry-standard encryption for payment processing. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top.

9. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us at here2help@tgiheals.com

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences”

10. Mobile SMS Privacy Policy:

As current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.

You understand that the messaging frequency may vary. Messaging & data rates may apply.

Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.

10.a Marketing & Additional Mobile use Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

  • Personal Information: Provided by you (e.g., name, email, phone number) when using certain features.
  • Usage Data: Automatically collected (e.g., app interactions, device type, and IP address).

2. How We Use Your Information

  • To provide and improve app functionality.
  • To contact you for purposes such as abandoned carts, subscribing to SMS text messages, promotions, and marketing.
  • To send updates, support notifications, or service-related information.
  • For analytics to enhance user experience.

3. Information Sharing
We do not sell or share your personal information with third parties except:

  • To comply with legal requirements.
  • With trusted partners who help deliver app services.

4. Data Security
We use encryption and industry-standard practices to protect your data.

5. Your Rights
You can access, update, or delete your information by contacting us at here2help@tgiheals.com or by calling (803) 913-0693

6. Third-Party Services
Our app may link to third-party services. We are not responsible for their privacy practices.

7. Communications
By using our app, you consent to us contacting you for the following:

  • Reminders about abandoned carts.
  • Subscriptions to SMS text messages.
  • Notifications about promotions, marketing, or special offers.
    You may opt out of these communications at any time by following the instructions in the messages or contacting us.

8. Changes to This Policy
We may update this policy from time to time. Changes will be effective upon posting in the app or on our website at tgiheals.com.

Contact Us
For questions, please contact: