FAQ: Everything You Need to Know.
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What types of digestive issues can your supplements help with?
At this time, our Burn Blocker collection focuses on heart burn, acid reflux, bloating, sore throat (from reflux), nausea, burping, burning, and GI discomfort. It is possible that this collection can be beneficial for other digestive issues, however, this has not been the focus of this collection.
What makes Thank God It Heals digestive supplements unique?
Thank God It Heals offers carefully formulated digestive supplements made with high-quality, natural ingredients designed to support gut health and digestion. We focus on ingredients that come directly from our Earth while ensuring each product is gentle on the digestive system. Additionally, we pride ourselves on transparency, so you know exactly what you're getting. Our supplements are crafted to be effective yet easy on the stomach, helping address common digestive concerns. Click here to learn more about our journey.
Do you offer a money-back guarantee?
Absolutely! We offer a 30-Day Happiness Guarantee on your first trial of each supplement. This means that if you're not satisfied with a product, you can return it within 30 days for a full refund. For additional purchases, we accept returns on unopened items within 30 days of delivery. If you have any questions about the return process, our customer support team is here to help.
Are your products made with natural ingredients?
Our supplements are only made from ingredients that directly derive from the earth. It is important to us that we keep the supplements as pure as possible to ensure that you can get exactly what you've been looking for.
How should I use your supplements for the best results?
For optimal results, follow the usage instructions provided on the product label. Consistency is key—regular use as directed can help you achieve the best benefits. However, we recommend consulting a healthcare provider before starting any supplement, especially if you have underlying health conditions, are taking other medications or pregnant/nursing.
How long will it take to see results?
The time it takes to notice results can vary based on individual factors, such as your digestive health, diet, and lifestyle. Many people report feeling improvements within the first two to four weeks of consistent use, while others may notice changes sooner or later. For the best outcomes, we recommend using the product as directed and combining it with a balanced diet and healthy lifestyle.
Are your products gluten-free, dairy-free, or vegan?
Yes. We strive to have supplements that are safe for many people to ingest.
Can I take these supplements alongside my current medications?
Please consult with your healthcare provider to ensure that our supplements will not negatively interact with your other medications.
How should I store my Digestive Supplements?
The proper storage for most, if not all, of our supplements are in a cool and dry place. For most supplements, it is best to avoid direct sunlight. Additionally, it is typically best practice to keep the supplements out of reach of children.
Do you ship internationally for individual products?
No, but check back with us soon to see if we have made any changes!
How can I get in touch with TGIH for questions that I have?
Below you will find our contact information:
Hours: Mon - Fri: 9am-5pm ET
Phone: (803) 274-3458
Email: here2help@tgiheals.com
You can also visit our Contact page to get in touch with us as well.
Can I buy in bulk?
Yes, we offer wholesale options for retailers. Visit our Wholesale page to inquire and learn more. You can also keep reading below to find our FAQ for retailers.
Wholesale Questions? Start Here
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How do I inquire about Wholesale?
Check out our Wholesale Page and fill out the retailer inquiry form. We will be sure to follow up with you very soon.
How can I get in touch with TGIH for wholesale questions that I have?
Below you will find our contact information:
Hours: Mon - Fri: 9am-5pm ET
Phone: (803) 274-3458
Email: here2help@tgiheals.com
You can also visit our Wholesale page to get in touch with us as well.
What are the minimum order requirements for wholesale?
Our MOQ is at least 20 units of a given SKU. We understand that some small business may not be able to buy 100+ units at one time This is why we offer low MOQ's.
What are the lead times for items to be fulfilled and shipped?
If the products, in the quantity needed, are in stock, then it may take about one to two weeks to be fulfilled and shipped.
If products are out of stock, or we do not have the amount requested on hand, then it can vary depending on various supply chain factors. We project about a 4-8 week lead time in these instances. However, we urge you to please contact us directly for specific lead times for your requested products and quantities.
Delivery times will depend on the shipping method chosen.
Can I order a variety of products (SKUs) in a single wholesale case?
No. Each case will consist of one SKU at the requested volume. You may, however, purchase multiple cases of different SKU's in the same order.
Are discounts available when purchasing in large quantity wholesale orders?
Yes. We evaluate the requested amount of products and use personalized pricing strategies to meet each companies unique needs.
Do your products come with marketing materials or support for retailers?
Absolutely! We will embark on a partnership which includes providing support, education, and/or marketing materials on our products to help your business succeed.
Do you ship internationally for wholesale?
No, but check back with us soon to see if we have made any changes!
What payment methods do you accept for wholesale orders?
Major credit cards, ACH, and net terms for larger quantities or retailers who have maintained good standing with TGIH.
Are there payment plans or net payment terms available for large orders?
There can be! Please contact us directly for more details to see if you qualify!
What is your policy on returns or damaged products for wholesale partners?
Bulk orders are not eligible for returns, replacements, exchanges, or refunds. However, if you believe there is a quality issue with your bulk order, please notify TGIH within 10 days of delivery and provide high quality images of the damages. Approved returns for non-defective or undamaged bulk items may incur a 20% return and restocking fee.
Do you require a resale certificate or proof of business license for wholesale accounts?
Yes. Please be prepared to provide this information when inquiring about becoming a partner.
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